What We Collect and Why It Matters
When you register, we collect your name, email address, date of birth and contact details to verify your account and keep it secure. When you deposit or withdraw using DANA, OVO, or GoPay, we record transaction references and wallet identifiers — not your full wallet PIN
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or password. We also log device type, browser session data and IP address to detect unusual access patterns and protect your account from unauthorised entry. If you reach our support team, the messages and attachments you share are stored only as long as needed to resolve
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your request. We do not sell, rent or trade your personal information to marketing companies or unrelated third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those processors require to complete your transaction. Where we use third-party analytics tools,
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those tools receive anonymised session data only. You can request a copy of the personal data we hold about you, ask us to correct inaccuracies, or request deletion — subject to our legal obligations to retain certain transaction records. All requests are handled through our support
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channel. This policy applies to all accounts and is subject to the laws of the jurisdiction where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.